Author Topic: Just got warning for Comodo Users and Windows 10. . .  (Read 216 times)

Offline DeeDee

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Just got warning for Comodo Users and Windows 10. . .
« on: June 29, 2017, 09:50:44 PM »
My Comodo Firewall just sent a message to read this before you update Windows 10 any time soon if you use Comodo products:

https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html

Quote
Hi All,
We stronly advise Comodo users not to update to latest MS update KB4022716, which is available for Windows 10 users till they have new fixed version of Comodo internet security products installed.

Affected Products:
- Comodo Internet Security / Comodo Antivirus / Comodo Firewall (Affected versions: v6246 and below)
- Comodo Cloud Antivirus (Affected versions: v533 and below)
- Internet Security Essentials (Affected versions: v81 and below)
- Comodo Secure Shopping (Affected versions: v97 and below)

Possible Problems:
In case you have updated to MS update KB4022716 prior to updating to latest fixed version of Comodo products, following issues may appear:

- Crashing browsers
- May not be able to login to Windows
 
Resolution:
If you are able to login, you can uninstall Comodo and re-install latest fixed Comodo version. Else you need to go to Windows Safe Mode and uninstall Comodo product or re-store system to state before Comodo product was installed.

In case you want to keep Comodo and pause Windows updates for some time, you may use following steps:
Step - 1: Click on Start icon on Windows
Step - 2: Next click on Settings menu item, it will open "Windows Settings" window
Step - 3: Select "Update & Security" section from there and it will show "Windows Update" section
Step - 4: Click on "Advanced Options" next, there is "Pause Updates" section allowing you to pause Windows updates for next several days

You can find same steps with images here .

Reason:
There are unexpected changes in last MS update KB4022716, which are incompatible with Comodo products.

We are working on hot-fix and will be providing release candidates in next few hrs:
- Release candidate for Comodo Cloud Antivirus and Internet Security Essentials


We are extremely sorry for the inconvenience caused.

Thanks
-umesh
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"Thorns may hurt you, men desert you, sunlight turn to fog; but you're never friendless ever, if you have a dog."

Offline Lola

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Re: Just got warning for Comodo Users and Windows 10. . .
« Reply #1 on: June 29, 2017, 10:42:21 PM »
I have heard SEVERAL people complain about the latest Windows 10 update.  Apparently, it is having a lot of issues... Comodo user or not. 
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