Author Topic: Feline's Pride AKA My Pets Pride - WARNING  (Read 5141 times)

Offline Lola

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Feline's Pride AKA My Pets Pride - WARNING
« on: August 01, 2011, 05:20:09 PM »
EDIT:  READ THROUGH THREAD BEFORE PURCHASING FROM My Pets Pride. 
Also, two threads have been combined... just in case some of the posts seem "off."  :) 



I'm back on a the raw mission...

Any comments about this food?  Any experience?  Seems it is highly recommended by several Internet folks that I admire. 

https://www.felinespride.com/#/company
« Last Edit: June 22, 2017, 07:42:24 PM by Lola »
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Offline Lola

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #1 on: January 18, 2012, 11:13:27 AM »
Bump   Bumpurr1
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Offline Auntie Crazy

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #2 on: January 18, 2012, 12:47:32 PM »
Feline's Pride and Rad Cat are my two current favorites for commercial frozen foods.

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Offline Lola

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #3 on: April 06, 2015, 05:02:06 PM »
They ship USPS.  It is twice the price (for me) than FedEx. *sigh*
« Last Edit: April 06, 2015, 05:15:12 PM by Lola »
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Offline Lola

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #4 on: January 15, 2016, 05:35:10 PM »
I put in my first order today.  As mentioned elsewhere on the forum, they only ship USPS.  :(  Shipping fees are twice as much as I pay other companies that I order from.  And they are closer to me!  I just have to b*tch about it for a while, then I will get over it.   Silly7

I ordered chicken, turkey, rabbit, and cornish hen. 

Quote
Our formula is Grain, Antibiotic, Preservative, and Hormone FREE. Our premium diet provides nutrients necessary to maintain health and facilitate healing for pets with diabetes, renal failure, I.B.D. and I.B.S., loose stools, obesity, lethargy, lackluster coat, and allergies based on testimonies from our long standing customers. All products, supplements, and meats are sourced in the United States of America and fit for human consumption.


https://www.mypetspride.com/about-shelbys-recipe
« Last Edit: August 15, 2016, 11:46:25 PM by Lola, Reason: changed subject line »
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Offline Middle Child

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #5 on: January 23, 2016, 02:34:39 PM »
Just for the dogs? Has it come yet?

Offline Lola

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #6 on: January 24, 2016, 03:41:46 PM »
Just for the dogs? Has it come yet?

I corrected the subject line.  They have Feline's Pride and Canine's Pride. 
My order hasn't been shipped yet.  Not sure why.  Going on two weeks.  My payment cleared on the 12th. 
« Last Edit: January 24, 2016, 03:49:56 PM by Lola »
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Offline Lola

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #7 on: January 29, 2016, 12:37:15 PM »
Ordered Jan 15.
Received order today...Jan 29.

They don't have a business contract with Fed Ex or UPS.  They ship via USPS.  Not having a business shipping contract increases the shipping fees drastically.

They use the same size box as My Pet Carnivore, but they only fill a box with 12 - 16 0z containers. MPC fills a box with a minimum of 24. 

They use MASSIVE amount of packing materials.  Major over-kill. There was 20 pounds of refrigerated gel in EACH box.  Product could have EASILY replaced the refrigerated gel.

Now I know why their shipping fees are twice as much as My Pet Carnivore, Hare-Today, and Rad Cat. 

I was also shorted 13 items.... HALF of my order!

I am NOT happy!     bangshead
« Last Edit: January 29, 2016, 01:10:18 PM by Lola »
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Offline Lola

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #8 on: January 29, 2016, 12:54:48 PM »
The shipping fees are calculated with the amount of product ordered.  I paid their HUGE shipping charges on the product I didn't receive.  They had better send the product and not just give me a refund on the product they didn't ship.

I am just livid!  I know.... everyone makes mistakes, but... I don't have the patience for piss poor customer service today! 
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Offline Pookie

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #9 on: January 29, 2016, 02:22:59 PM »
 :(

I am just livid!  I know.... everyone makes mistakes, but... I don't have the patience for piss poor customer service today! 

I don't blame you.   fingerscrossed The rest of the order shows up soon!  fingerscrossed
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Offline DeeDee

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #10 on: January 29, 2016, 04:19:39 PM »
They're in a crappy location for raw food too. Florida? That is probably why they do the overkill. To keep it from thawing on the dock while they wait for USPS to take it to a plane, truck, whatever.

But yeah. I'd be freaking as well.
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Offline Middle Child

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #11 on: January 29, 2016, 05:18:56 PM »
Wow.  I'd be really angry too. It wil be interesting to see how they handle it.  This is no way to keep customers.  Especially that filling the container with gel bags instead of frozen product. Boo.

Offline Lola

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #12 on: February 05, 2016, 02:24:05 AM »
I received a response to my email today.  She is going to check with USPS that all boxes were delivered.  They were.  I know because they sent me tracking info when they shipped my order.  The tracking info showed two boxes.  I received both. 

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Offline Lola

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #13 on: February 05, 2016, 02:50:55 AM »
Wow.  I'd be really angry too. It wil be interesting to see how they handle it.  This is no way to keep customers.  Especially that filling the container with gel bags instead of frozen product. Boo.

EXACTLY. 
My Pet Carnivore uses the same size boxes as My Pets Pride.  MPC fills a box with individually wrapped product FIRST and then adds ice packs.  Between the frozen product and ice packs, everything stays frozen. 

Even if My Pets Pride had shipped my entire order, it could have all fit into one box... with a FEW ice packs.   That would cut the shipping charges in HALF.  Since shipping fees are calculated when an order is placed, apparently the over-kill of ice packs is their norm. 
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Offline Lola

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Re: Feline's Pride AKA My Pets Pride - WARNING
« Reply #14 on: February 05, 2016, 03:09:42 AM »
I really wanted to add another source of raw.  And I REALLY like that they offer cat and dog food... the dog food containing vegetables. 

Maybe I will send them a picture of my next order from My Pet Carnivore, before I unpack it.  Maybe if they SEE the packing difference, they would be willing to make changes.  It would benefit them in the long run, by making them more "even" with their competition. 
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'Hare